Shipping and Delivery
Delivery Times And Fee
We prioritize delivering your furniture promptly and efficiently. Please note that delivery times may vary depending on your location. Here's an overview of our estimated delivery times:
Order Type (Large Furnitures - Other than Lamp)
- UK - 50-60 days
- Europe - 50-60 days
- US - 28-60 days
- Canada - 27-60 days
- Hong Kong, Singapore - 8-20 days
- UK - 16-18 days
- Europe - 17-22 days
- US - 17-22 days
- Canada - 17-22 days
- Hong Kong, Singapore - 8-20 days
Shipping Partners
We partner with reputable shipping companies like DHL and UPS to ensure your order reaches you safely. Rest assured, your furniture will be handled with care throughout its journey.
Shipping Costs
Shipping costs are determined by factors such as your location, order size, and chosen shipping method. You can view the shipping costs during the checkout process.
Tracking Your Order
Upon shipment, you'll receive a tracking number via email. Use this number to monitor your shipment's status and location. For any tracking assistance, our customer support team is here to help.
Shipping Restrictions
Certain restrictions and additional charges may apply to oversized items or deliveries to remote areas. If you have concerns about shipping to your location, reach out to our customer support team for clarification.
Import Duties
For most orders, we cover all import duties and taxes, ensuring a seamless delivery process. In rare cases where additional duties or fees are required upon receipt, retain the documentation and contact our support team for assistance. We'll promptly reimburse you for any unexpected costs.
Contact Us
For further inquiries or assistance with shipping, don't hesitate to reach out to our email: thehomelagoon@gmail.com or live chat. We're here to assist you every step of the way!